Jen Doser Instructional Design

Objective

As a goal oriented and innovative individual with extensive visual design experience and acute attention to detail, I am seeking long or short-term contracts in Instructional Design where my unique background in creative endeavors and recent certification in Instructional Design can be fully utilized.

Education

Instructional Design Certificate, University of Wisconsin-Stout (Menomonie, WI)
BA in Art – emphasis in Graphic Design, University of Northern Iowa (Cedar Falls, IA)

Professional Experience

Project Management

  • Developed streamlined processes and procedures to ensure clear communication between team members and efficient execution of projects and tasks.
  • Implemented organizational strategies for client management, educational offerings, administrative tasks, and trainer resources.
  • Created contracts, policies, procedures, and conducted all customer-facing interactions.
  • Updated Processes & Procedures Manual to include key job duties and processes, as well as instructions and procedures to allow all team members to execute tasks included in the manual.

Design

  • Created original products and graphics for a variety of items, including tee shirts, water bottles, mugs, home decor, and more.
  • Worked collaboratively with business owners to create logos and cohesive visual communications.
  • Continually created, modified, updated, and prepared graphics for a variety of applications, including web, traditional print, laser cutting and engraving, 3D printing, and textiles.
  • Created full branding parameters, including typeface, colors, layout guidelines, letterhead in order to maintain a cohesive brand.
  • Designed, copywrote, procured, and delivered all printed marketing materials, including flyers, brocures, look books, business cards, et cetera, to ensure visual harmony.
  • Developed and designed all digital media and communications, including websites, presentations, web stores, sales pitches, and promotional videos.

Business

  • Mastered various skills in order to remain relevant in the hand-made industry and add specialized items to product offerings, including laser cutting, 3D printing, embroidery, silk screening, heat press operation, and vinyl plotting and application
  • Stayed current with market trends and technology in order to offer the highest quality photographic products available.
  • Built successful photography and hand-made businesses from the ground up, holding responsibility for all business decisions and executing both day-to-day and long-term tasks as the sole owner and operator.
  • Developed a deep understanding of building relationships and customer service with both clients and businesspersons through networking events, sales meetings and trade shows.
  • Garnered significant attention and business through participation as a vendor in bridal shows, where I presented and sold my product among several competitors.
  • Consistently delivered a quality product and exemplary customer service in high-stress, demanding circumstances while maintaining a professional and pleasant demeanor.
  • Created monetary policies, including pricing structures, budget, and contract job fees for two successful personal business ventures.
  • Completed all aspects of business, including production, product design, product procurement, marketing, sales, accounting, et cetera.

Technical Skills

eLearning Authoring Tools

  • Adobe Captivate
  • Articulate

Adobe Creative Suite

  • InDesign
  • Illustrator
  • Photoshop
  • Acrobat
  • Lightroom
  • Dreamweaver
  • Audition
  • Premiere Pro

Microsoft Office Suite / Google Drive

  • Word / Docs
  • Excel / Sheets
  • Powerpoint / Slides
  • Outlook / Gmail
  • Google Forms

Adobe Creative Suite

  • InDesign
  • Illustrator
  • Photoshop
  • Acrobat
  • Lightroom
  • Dreamweaver
  • Audition
  • Premiere Pro